Monthly Archives: January 2014
Tracks for your Music On Hold System
If you are thinking of installing a music on hold system on your business phone lines, then make sure to select soundtracks that are suitable to brand, and are appropriate to play to your callers on hold. Silence and Chimes … Continue reading
Posted in Audio Advertising, music on hold, Phone Sound
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Telephone Service: Above and Beyond
When dealing with customers over the phone, it is important to treat them just as you would should they have walked into your office, waiting room or branch. Providing a service which goes above and beyond what is expected will … Continue reading
Posted in Customer Service, Marketing
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