Monthly Archives: March 2014

Customer Retention

It’s amazing how so many businesses promote specials enticing new customers to their products or services. The amount of times I get great deals from Living Social and Cudo, only to read in the fine print that I am actually … Continue reading

Posted in Business, Customer Service, Marketing, Phone Sound | Leave a comment

PPCA and APRA Fees can Cost Businesses Thousands

PPCA and APRA Fees What many businesses don’t realise is that you have to pay for the right to play protected sound recordings on your phone lines. These recordings include the radio, music tracks and snippets from the television. So … Continue reading

Posted in Audio Advertising, Audio Production, Messages On Hold, music on hold, Phone Sound | 2 Comments