A telephone message on hold program will undoubtedly make your business sound more professional, while at the same time distract your callers and help reduce caller hang-ups. You can certainly be quite creative with your telephone messages on hold program … Continue reading →

A good friend of mine works for a sports goods store, and I hate having to call her at work. Now it isn’t because I feel bad for interrupting her, but more because when her colleagues put me on hold … Continue reading →