Category Archives: Marketing
Rewarding your Customers
Recently I made a purchase with online fashion store Iconic, and within a couple of days my purchase arrived on my doorstep, along with it came a few gift vouchers and promotional codes for discounts on future purchases. Now I … Continue reading
Customer Retention
It’s amazing how so many businesses promote specials enticing new customers to their products or services. The amount of times I get great deals from Living Social and Cudo, only to read in the fine print that I am actually … Continue reading
LinkedIn for your Business
Senior management in many firms throughout the country still put their noses up to the likes of social media, but the many other businesses that aren’t, and that are investing the time in social networks such as Facebook, Twitter and … Continue reading
Telephone Service: Above and Beyond
When dealing with customers over the phone, it is important to treat them just as you would should they have walked into your office, waiting room or branch. Providing a service which goes above and beyond what is expected will … Continue reading
Writing for Audio
Written communication is completely different to oral communication. The written word is often much more formal, more structured and stylised. When we speak however, we tend to contract words, and there is a lot less structure in our verbal communication. … Continue reading
