Category Archives: music on hold

Can you Hear the Music On Hold

Posted on July 15, 2014 by mediagroup

Just as the Rolling Stones sang: Can you hear the music, can you hear the music? Can you feel the magic hangin' in the air? Can you feel the magic? Oh, yeah Playing the appropriate music to your callers on … Continue reading →

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The Average Caller Waits How Long On Hold

Posted on April 25, 2014 by mediagroup

Did you know the average call is put on hold for about 40 – 60 seconds, and an average company will put around 75% of all their calls on old. Think about it, if you need to transfer a call, … Continue reading →

Posted in Audio Advertising, Business, Messages On Hold, music on hold, Phone Sound | Leave a comment

PPCA and APRA Fees can Cost Businesses Thousands

Posted on March 12, 2014 by mediagroup

PPCA and APRA Fees What many businesses don’t realise is that you have to pay for the right to play protected sound recordings on your phone lines. These recordings include the radio, music tracks and snippets from the television. So … Continue reading →

Posted in Audio Advertising, Audio Production, Messages On Hold, music on hold, Phone Sound | 2 Comments

Tracks for your Music On Hold System

Posted on January 28, 2014 by mediagroup

If you are thinking of installing a music on hold system on your business phone lines, then make sure to select soundtracks that are suitable to brand, and are appropriate to play to your callers on hold. Silence and Chimes … Continue reading →

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Selecting the right Music Bed for your Telephone On Hold

Posted on October 19, 2013 by mediagroup

There’s a whole of psychology that goes into your telephone message on hold program. Not only do you need to identify the benefits of your products and services, but you also need to make sure you set the right tone … Continue reading →

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Telephone Marketing: Music and Messages On Hold

Posted on August 26, 2013 by mediagroup

So many forms of marketing, so little funds to allocate. If you’re a small business, then we are sure this rings true for you. When marketing your business, there are so many different channels to consider – which one is … Continue reading →

Posted in Messages On Hold, music on hold, Phone Sound, Uncategorized | Leave a comment