There’s a whole of psychology that goes into your telephone message on hold program. Not only do you need to identify the benefits of your products and services, but you also need to make sure you set the right tone to suit your company’s culture. That’s why it is so important that you select the right music bed for your telephone on hold system.

For example, if you are a funeral parlour, you will want soothing music – not high tempo loud rock music playing in the background. Likewise, if you are a funky design studio, then you don’t want to bore (or depress) your customers with slow mundane music. That’s why it is so important that not only do you perfect your script, but you also match it with the right music.

If you are dealing with a reputable audio production company, then they should have access to a large library of copyright free music beds. And after chatting with you, their audio engineers should have the skills to offer you a selection that would be most likely to appeal to your callers.

Phone Sound has a great library of background music for your telephone message on hold program – and if you want something a little more customised, for an additional fee, we can also create a jingle for your business.

Call us today on 1300 799 302 for more information about our telephone music and message on hold programs.