Monthly Archives: April 2014

Rewarding your Customers

Recently I made a purchase with online fashion store Iconic, and within a couple of days my purchase arrived on my doorstep, along with it came a few gift vouchers and promotional codes for discounts on future purchases. Now I … Continue reading

Posted in Audio Production, Clients, Customer Service, Marketing, Phone Sound | Leave a comment

The Average Caller Waits How Long On Hold

Did you know the average call is put on hold for about 40 – 60 seconds, and an average company will put around 75% of all their calls on old. Think about it, if you need to transfer a call, … Continue reading

Posted in Audio Advertising, Business, Messages On Hold, music on hold, Phone Sound | Leave a comment