Category Archives: Business

Message On Hold Tips for Taverns

Posted on June 20, 2014 by mediagroup

A telephone message on hold program works perfectly for taverns, as there really is so many areas in the business you can promote; a perfect distraction for callers while they wait on hold. Here are a few tips on what … Continue reading →

Posted in Audio Advertising, Business, Marketing, Messages On Hold, Taverns | Leave a comment

The Average Caller Waits How Long On Hold

Posted on April 25, 2014 by mediagroup

Did you know the average call is put on hold for about 40 – 60 seconds, and an average company will put around 75% of all their calls on old. Think about it, if you need to transfer a call, … Continue reading →

Posted in Audio Advertising, Business, Messages On Hold, music on hold, Phone Sound | Leave a comment

Customer Retention

Posted on March 21, 2014 by mediagroup

It’s amazing how so many businesses promote specials enticing new customers to their products or services. The amount of times I get great deals from Living Social and Cudo, only to read in the fine print that I am actually … Continue reading →

Posted in Business, Customer Service, Marketing, Phone Sound | Leave a comment

Messages On Hold for Accountants

Posted on August 6, 2013 by mediagroup

Can you believe it is that time again? It’s the end of financial year 12 / 13 and the start of 13 / 14, and if you are a tax accountant, then we bet this is an extremely busy period … Continue reading →

Posted in Business, Clients, Messages On Hold, Phone Sound | Leave a comment

Feedback from your Customers

Posted on June 28, 2013 by mediagroup

Understanding your customers, their needs and what motivates them is pivotal for any business. And it shouldn’t just be the good feedback we seek, but rather all feedback – both good and bad. Knowing how our customers view our offerings, … Continue reading →

Posted in Audio Production, Business, Messages On Hold | Leave a comment