PPCA and APRA Fees

What many businesses don’t realise is that you have to pay for the right to play protected sound recordings on your phone lines. These recordings include the radio, music tracks and snippets from the television. So whilst many companies think they are offering their callers a good little distraction, the Phonographic Performance Company of Australia (PPCA) and Australasian Performing Rights Association (APRA) are well within their rights to slap these businesses with massive annual fees.

Businesses can expect to pay:

• 1 – 5 phone lines                   $296
• 6 – 10 phone lines                 $456
• 11 – 20  phone lines              $821
• 20 – 50 phone lines               $1,221 – $1,635
• 51 – 100 phone lines             $2,887
• 101 – 200 phone lines           $5,165
• 200+ phone lines                  at least $8,817

And this prices increase annually. You download the full pricing structure by click on the links below:

Download APRA fees

Download PPCA fees

Phone Sound: Music and Messages On Hold

Phone Sound is the Australian king of telephone message on hold. We supply high quality audio productions, mixed with royalty free music for you to play to your callers on hold. Best of all, you pay for your production outright, and the PPCA nor APRA can slap you with the above mentioned tariffs. Phone Sound is registered with these companies and everything we provide to our clients is well within the guidelines to play to their callers without the associated fees.

Complete Control of Content

Additionally, with a message on hold program playing to your callers, you have complete control over the content that is used to promote your business, and its products and services. You can even browse through our large library of royalty free music to select music bed that will appeal to your callers.

The Negatives of Radio On Hold

Radio may sound like a good option, but it will cost you more than a message on hold program, and you don’t have any control. Your competitors could be advertising on the station you are playing to your callers, and you could potentially lose your callers to them.

Moreover, you could be playing music that offends your customers – and you wouldn’t even know it.

Contact Phone Sound

Make an investment that benefits your business, and ask our team of audio professionals about our telephone message on hold programs.